In order to use our App or website, we may ask you to enter your name, email and ask other onboarding questions. You may be able to skip some of the onboarding questions by tapping on Skip or similar indication.
We also may automatically collect from your device: language settings, IP address, time zone, type and model of a device, device settings, operating system and other technical information. We need this data to provide our services (for example, to render a certain element of the product), analyze how our customers use the App (for example, to know whether our customers use the features we release), to serve ads. Most of the time, you can influence such processing by limiting it via our privacy features available on the websites and/or apps.
Please read our Privacy Policy below to know more about what we do with data (Section 2), what data privacy rights are available to you (Section 4). Depending on the region from where you access our Services, we strive to provide you with various privacy control features and rights.
When such features are available to you, this will be prominently displayed either in footers, menus, or profile sections of our products. When they are not available as a feature, please submit a request to us.
If any questions remain unanswered or you would like to exercise your privacy rights, please contact us at support@growio.pro.
This Privacy Policy explains and lists the transparency information regarding what personal data is collected when you use our mobile applications, websites and the services provided through them (together “App” or “Service”) and how such personal data will be processed.
By using the Service, you promise us that (i) you have read, understand and agree to this Privacy Policy and the data processing described, and (ii) you are over 18 years of age. If you do not agree, or are unable to make this promise, you must not use the Service. In such a case, you must (a) delete your account and contact us and request deletion of your data; (b) cancel any subscriptions using the functionality provided by us if you purchased it directly from our websites; and (c) delete the App from your devices.
Contents:
We process data:
(i) you directly provide to us (for example, during account creation),
(ii) obtained from third-party sources (for example, payment service providers).
(iii) automatically when you use our Service (for example, your IP address via cookies or SDK technologies).
1.1. Data directly provided by you
1.2. Data obtained from third-party sources
1.3. Data we collect automatically
We collect and utilize your data primarily to provide our services, enhance the quality of our services and to continuously improve them. Furthermore, we aim to attract new customers to our products. Below, you'll find a more comprehensive breakdown of how we use your information, illustrated with clear examples.
| Purpose of processing | Description and examples | Categories of personal data | Lawful basis |
|---|---|---|---|
| To provide our Service and administer your account | This includes verifying your identity, email verification, enabling you to access and use our Service in a seamless manner and preventing or addressing Service errors or technical issues, customizing your experience. Consequences of this processing may also include: Customizing your experience means that we adjust the content of the Service and provide content tailored to your personal preferences. Responding to your requests for technical or customer support, Service information or to any other communication you initiate. This includes accessing your account to address technical support requests, providing a comprehensive answer to your inquiries, making sure that you are satisfied with our Service, as well as processing any disputes in regard of our Service, accessing your account to address technical support requests. For this purpose, we may send you, for example, notifications or emails about the performance of our Service, security, payment transactions, notices regarding our Terms and Conditions of Use or this Privacy Policy. We may also process your data for these purposes if you take part in our giveaways or other similar events that are subject to specific terms and conditions. | All categories | Performing our contract with you |
| To communicate with you regarding your use of our Service | We communicate with you, for example, by push notifications. These may include reminders, password resets or account updates. To opt out of receiving push notifications, you need to change the settings on your device. We may also communicate with you regarding important updates or changes to our Service, to gather feedback on our Service or to respond to any inquiries or complaints you may have. | All categories | Performing our contract with you (or legitimate interest*, when it is not necessary for provision of our Service) |
| To communicate with you regarding possible cooperation | This includes being able to contact you to discuss possible forms of cooperation, such as partnership opportunities or service enhancements that may be of interest to you. | Identifiers | Legitimate interest* |
| To process and fulfill your transactions | We provide paid services. For this purpose, we use third-party services for payment processing. As a result of this processing, you will be able to make a payment for our Service and we will be notified that the payment has been made and will provide you with the purchase. We will not store or collect your payment card details ourselves. |
| Performing our contract with you |
| To research and analyze your use of the Service and conduct user research (surveys, interviews) | This helps us to better understand our business, analyze our operations, maintain, improve, innovate, plan, design, and develop the Service and our new products. We also use data for statistical analysis purposes, to test and improve our offers. This enables us to better understand what features of the Service our users like more, what categories of users use our Service. As a consequence, we often decide how to improve the Service based on the results obtained from this processing. We may also process your data for these purposes if you participate in a specific survey or interview. | All categories | Legitimate interest* (unless it requires consent) |
| To send our marketing communications | We may add your email address to our marketing list, provided we receive consent or otherwise establish a legal basis for sending you marketing communications. As a result, you will receive information about our products, for example, special offers. If you do not want to receive marketing emails from us, you can unsubscribe following instructions in the footer of the marketing emails. | Identifiers | Consent or Legitimate interest* (in jurisdictions that allow exception to consent requirements) |
| To personalize our ads | We and our partners use your personal data to tailor ads and possibly even show them to you at the relevant time. For example, if you have installed our Service, you might see ads of our products, for example, in your Instagram's feed. |
| Legitimate interest* (unless it requires consent) |
| To audit ad performances | That means to conduct auditing related to counting ad impressions to unique visitors, verifying positioning and quality of ad impressions, and auditing compliance with this specification and other standards. |
| Legitimate interest* (unless it requires consent) |
| To enforce our Terms and Conditions of Use and to defend our legal rights and interests | We collect and store personal data to the extent necessary to defend our legal rights and interests in the event of legal disputes or claims. This may include using the data to support our legal claims, respond to legal requests, or establish, exercise, or defend our legal position. | All categories | Legitimate interest* |
| To comply with legal obligations | We may use this data to comply with legal obligations, such as tax regulations, accounting standards, or other applicable laws and regulations. Specifically, we may use your Commercial information to calculate and report taxes owed, issue invoices or receipts, respond to tax-related inquiries from government authorities, maintain accurate financial records, comply with data protection laws, respond to lawful requests from law enforcement or regulatory agencies, etc. | All categories | Complying with legal obligations |
| To prevent and combat fraud | We use personal data to enforce our agreements and contractual commitments, to detect, prevent, and combat fraud. This may involve verifying user identities, monitoring transactions for suspicious activities, and taking appropriate action to protect our users and our Service from fraudulent activities. | All categories | Legitimate interest* |
*We rely, in particular, on the following legitimate interests:
We engage partners to carry out specific services or business functions on our behalf using their technologies and resources, based on our instructions. This cooperation may involve, in particular, processing your data using their software development kits (SDKs), APIs, cookies, and other technologies. Consequently, your information is transferred and processed on their servers (usually without a partner's direct access to the specific pieces of information) on our behalf for our purposes.
Such type of processing of personal data may be regarded as sharing of information with third parties. We strive to conclude specific data processing agreements with all such parties to establish the rules for processing of your data specifically on our behalf and limited to it. Our partners help us operate, provide, improve, integrate, customize, support, and market our Service.
The types of third parties we share information with include, in particular:
Third-party services providers
We share personal data with third parties that we hire to provide services or perform business functions on our behalf, based on our instructions. We process your personal information using the following types of service providers (and in certain cases, their subprocessors):
Cloud storage providers
Product monitoring service providers
Data analytics providers
Ad performance measurement systems
General analytics tools
We also use Amplitude that is an analytics service that we use to understand how customers use our Service. Amplitude collects various technical information, in particular, time zone, type of device (phone or tablet), unique identifiers (such as IDFA). Amplitude also allows us to track various interactions that occur in our App. As a result, Amplitude helps us to decide what features we should focus on. Amplitude complies with the EU-U.S. Data Privacy Framework ("EU-U.S. DPF"). Amplitude provides more information on how they process data in its Privacy Policy.
To analyze how visitors use the Service and to measure the effectiveness of some ads we use Google Analytics, a web analysis program of Google. On Google Analytics we get, in particular, information on the data you enter on our website and users’ interactions within the website. Google allows you to influence the collection and processing of the information generated by Google, in particular, by installing a browser plug-in, available here. You can read more about how Google uses the information here.
To track and analyze behavior of our App’s users (in particular, how they react to changes of the App structure, text or any other component), we use Firebase Remote Config. Firebase Remote Config is an A/B testing and configuration service provided by Google, which also enables us to tailor the content that our App’s users see (for example, it allows us to show different onboarding screens to different users).You can read more about Firebase’s privacy practices in its Privacy Policy and Privacy and Security in Firebase.
Gateway service providers and payment processing partners
Communication services providers
Marketing service providers
Meta. We use Meta Ads Manager together with Meta Custom Audience, which allows us to choose audiences that will see our ads on Facebook or other Meta’s products (for example, Instagram). Through Meta Custom Audience we may create a list of users with certain sets of data, such as an IDFA, choose users that have completed certain actions in the App (for example, installed it). As a result, we may ask Meta to show some ads to a particular list of users. As a result, more of our ads may show up while you are using Facebook or other Meta’s products (for example, Instagram). You may learn how to opt out of advertising provided to you through Meta Custom Audience here.
Facebook also allows its users to influence the types of ads they see on Facebook. To find how to control the ads you see on Facebook, please go here or adjust your ads settings on Facebook.
Law enforcement agencies and other public authorities
We may use and disclose personal data to enforce our Terms and Conditions of Use, to protect our rights, privacy, safety, or property, and/or that of our affiliates, you or others, and to respond to requests from courts, law enforcement agencies, regulatory agencies, and other public and government authorities, or in other cases provided for by law.
Third parties as part of a merger or acquisition
As we develop our business, we may buy or sell assets or business offerings. Customers’ information is generally one of the transferred business assets in these types of transactions. We may also share such information with any affiliated entity (e.g. parent company or subsidiary) and may transfer such information in the course of a corporate transaction, such as the sale of our business, a divestiture, merger, consolidation, or asset sale, or in the unlikely event of bankruptcy.
Affiliates
We may share your personal information with our partner organizations that are part of our corporate group – these are companies that are owned by, own, or are jointly-owned with us. These partner organizations will use the information in ways that align with this Privacy Policy, ensuring that your privacy is respected and protected across all our affiliated services.
To be in control of your personal data, you have the following rights:
Objecting to or restricting the use of your personal data. You can ask us to stop using your personal data or limit our use. For example:
Additional means to influence personalized advertising
iOS: On your iPhone or iPad, go to “Settings,” then “Privacy” and tap “Advertising” to select “Limit Ad Track”. In addition, you can reset your advertising identifier (this also may help you to see less of personalized ads) in the same section.
Android: To opt-out of ads on an Android device, simply open the Google Settings app on your mobile phone, tap “Ads” and enable “Opt out of interest-based ads”. In addition, you can reset your advertising identifier in the same section (this also may help you to see less personalized ads).
To learn even more about how to affect advertising choices on various devices, please look at the information available here.
In addition, you may get useful information and opt out of some interest-based advertising, by visiting the following links:
We value your right to influence the ads that you see, thus we are letting you know what service providers we use for this purpose and how some of them allow you to control your ad preferences.
Exercising your rights
To exercise any of the available privacy rights, please send a request to support@growio.pro or use the privacy features available in our products.
We do not knowingly process personal data from persons under 18 years of age. If you learn that anyone younger than 18 has provided us with personal data, please contact us at support@growio.pro.
We may transfer personal data to countries other than the country in which the data was originally collected in order to provide the Service set forth in the Terms and Conditions of Use and for purposes indicated in this Privacy Policy. If these countries do not have the same data protection laws as the country in which you initially provided the information, we deploy appropriate safeguards, such as standard contractual clauses adopted by the European Commission.
We may modify this Privacy Policy from time to time. If we decide to make material changes to this Privacy Policy, you will be notified through our Service or by other available means and will have an opportunity to review the revised Privacy Policy. By continuing to access or use the Service after those changes become effective, you agree to be bound by the revised Privacy Policy.
We will store your personal data for as long as it is reasonably necessary for achieving the purposes set forth in this Privacy Policy and our the Terms and Conditions of Use (including providing the Service to you), which includes (but is not limited to) the period during which you have an account with the Service.
We will also retain and use your personal data as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. For example, under certain accounting and tax laws we are required to store Commercial Information for long periods of time to comply with laws we are subject to. Therefore, even if you submit a data deletion request, a small portion of the data that relates to our compliance obligations will be stored even after the request is satisfied.
Imponilox Limited (reg. No. HE 405373 with a registered office at Themistokli Dervi 39, 1st floor, Office 104, 1066, Nicosia, Cyprus) will be the controller of your personal data.
You may contact us at any time for details regarding this Privacy Policy, its previous versions, or our information practices. For any questions concerning your account or your personal data, please contact us at support@growio.pro.
Last update: February 20, 2026